Automated customer surveying
Automated survey solutions
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Training:   Management reporting

 

Aim

To equip those responsible for interpreting Opinion-8 survey data with the knowledge and skills to effectively use the reporting tools available to them.

Course content

  • Creating reports
  • Searching for data
  • Different types of report
  • Creating favourite reports
  • Drilling down to individual surveys
  • Listening to comments
  • Setting up alerts

Target group

Those within the organisation responsible for creating management reports and interpreting the survey data.